Alan was very knowledgeable, friendly and accommodating. He helped us get the most bang for our buck and was very patient with all of our numerable questions. Thanks, Alan, and thank you, Mini of Kennesaw!
Mr Massey, Meghan was extremely helpful from the time we walk thru door very, pleasant atmosphere was there to buy our youngest daughter a car the process took less than 2 hrs because we had our own financing but would highly recommend this dealership ..your awesome Mr Massey you made it extremely easy for us ..great guy
SERVICE VISIT Though the SALES side of Mini of Kennesaw I give a 1? and they need MUCH improvement (I was crying for WEEKS because my sale was never properly executed & completed), the SERVICE side has always been fine and good. Chris helped me this past, most recent visit and was very nice, thorough & helpful. His attitude was "how can we make your visit the best?", which is the precise attitude that anyone who is going to succeed in a service industry/position should have. Unfortunately in my experience with SALES there (except for John, who is really nice), they need to work on their attitudes and making sure their clients are being treated with honesty, respect and that the job is COMPLETED before moving on.
Great service! I took my new Mini in for some minor repairs and the team went beyond my expectations. They were extremely responsive and helpful. I will be taking my Mini to the Mini of Kennesaw dealership from now on. Many thanks to Jim for answering my questions and getting those wheels replaced via the warranty company.
Excellent customer service. I went there to get a part for my mini.
Most accommodating and friendly! The Sales Manager, Andre, and the staff at MINI of Kennesaw are efficient and seem to work well in what I would call a relaxed family-type business environment.We are very pleased with our new vehicle and with the service provided by the dealership. Highly recommend!Many thanks y'all!
MINI of Kennesaw will at least always be in your court which certainly can't be said for a lot of dealership. The GM, Andre Smith and the MINI of Kennesaw Service Team got personally involved in a warranty claim issue i was battling with the MINI / BMW Corp office. While we ended up compromising to a split, it wasn't for lack of effort of the part of MINI of Kennesaw. They were very gracious with a loaner car during the process and worked to save me as much money as possible. I have only good things to say about them.
Best car-buying experience yet!
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